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2001census - cultural analysis
Demographics of the Eastern Region
ABS Census 2001 The ABS Census 2001 found that 20% (186,963) people living in the Eastern Region speak a language other than English at home. One hundred and fifty one different langauges are spoken across the Region by people born in over 190 different countries. The largest number of people who speak a language other than English at home speak Greek (33,290) followed by Cantonese (27908), Italian (24948), Mandarin (17493), German (6206) Vietnamese (5816) and Arabic (5145). |
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2008 Service Coordination/ICDM Survey
Click on the title for all the documents necessary to conduct the 2008 Service Coordination survey derived from the Continuous Improvement Framework that forms part of the suite of manuals underpinning service coordination standards. The survey is expected to be completed by agencies by 30 April with date being returned to DHS no later than 16 May. For inquiries, please contact christopher.foley-jones@iepcp.org.au or 0400 525 792.
Website: For further information |
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Contributor: IEPCP |
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A Guide for agencies to improve communication with consumers
This guide provides a framework that Agencies can use to improve the ways that they communicate with consumers.
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Contributor: IE PCP |
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A Guide for member agencies to improve the ways they provide information to consumers.
The IE PCP has produced a simple Guide for agencies that will help them improve they ways they provide health and support information to consumers
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Contributor: IE PCP |
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Accessible Communication Resources
The Resources document is designed to be read in conjunction with the Guide for Agencies to improve communication with consumers. It provides a range of resources and references that Agencies can use.
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Contributor: IE PCP |
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Aged Residential Care Project Report
Final Report of the Aged Residential Care Project. PDF format.
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Contributor: B-CON consulting |
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Agenda for meeting of 11 November 2008
Agenda for the Service Coordination Steering Committee agenda for Wednesday 11 November 2008
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Contributor: IEPCP |
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Agenda for meeting of 18 February 2008
Click on the title to read the agenda for this meeting. Note that a number of documents are embedded in the agenda.
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Contributor: IEPCP |
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Agenda for meeting of 19 May 2008
Click on the link to see the agenda for the Practitioners' Resource Group Meeting of 19 May 2008. Embedded documents include the minutes of the previous meeting and some facts and figures about performance of the Electronic Service Coordination System up to the end of March 2008.
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Contributor: IEPCP |
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Agenda for meeting of 20 October 2008
This is the agenda for the Practitioners' Resource Group meeting of 20 October 2008
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Contributor: IEPCP |
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Agenda for meeting of 21 July 2008
Click on the link to see the agenda for the Practitioners' Resource Group Meeting of 21 July 2008. Embedded documents include the minutes of the previous meeting.
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Contributor: IEPCP |
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Australasian Podiatry Council
Information such as scope of practice, role, competency standards and clinical guidelines. Note: the most up to date clinical guidelines for management of diabetes were updated in 1997, so may be out of date. APODC also provides online education including Clinical Pathway for Wound Healing, which includes a Diabetes component.
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Contributor: Inner East Primary Care Partnership |
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Australian Diabetes Educators Association
Information such as scope of practice, sick day guidelines, code of conduct and other clinical guidelines are included in Reports & Guidelines.
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Contributor: Inner East Primary Care Partnership |
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Australian Government Cultural Respect Framework
The standard of health of our Aboriginal and Torres Strait Islander population is
considerably poor by comparison with other Australians. Although improvements have been made in recent years the gap in life expectancy for Aboriginal and Torres Strait Islander peoples compared to the rest of the population remains significantly high and in marked contrast to other comparable countries. Many causes of ill health and premature death are preventable, yet a number of barriers continue to restrict Aboriginal and Torres Strait Islander peoples’ access to an equitable, quality health system. |
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Contributor: Australian Health Ministers’ Advisory Council |
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Be Active Australia
A framework for Health Sector Action for Physical
Activity 2005-2010 |
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Contributor: Inner East Primary Care Partnership |
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Boroondara Small Planned Activity Groups (Service Coordination)
This report describes an attempt to integrate into the Inner East Primary Care Partnership service coordination approach a number of small Planned Activity Groups in the City of Boroondara. This was done by introducing them, as participating agencies, to the Eastern Metropolitan Region electronic service coordination system (e-referral or E-SCS).
Involvment in e-referral proved to be an effective approach to developing greater awareness of the health sector service system. However, developing guidelines for assisted referrals, promoting the importance of providing feedback for referrals received and fostering a referral mindset amongst Planned Activity Groups would achieve even further benefits. |
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Contributor: Inner East Primary Care Partnership |
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Building a Regional Framework for moving forward
This document has been compiled to provide a framework to support discussion around care planning as we move towards a more integrated system of care planning and care coordination in the Region. It builds on work previously undertaken by Inner East Primary Care Partnership (IEPCP), Outer East Health and Community Support Alliance (OEHCSA), Hume Region Primary Care Partnerships and HACC agencies, Central Victorian Health Alliance Primary Care Partnership, HARP (Eastern Health), other PCP agencies and the Department of Human Services.
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Contributor: Inner East Primary Care Partnership |
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CE PCP Health Promotion Strategy
June 2002 Report on health Promotion Strategy.
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Contributor: Health Promotion Advisory Group |
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CE PCP Health Promotion Vision and Strategy
This document is a draft of the CE PCP vision and strategy for health promotion. Whitehorse Community Health Service have lead this project, consulting agencies across the catchment.
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Contributor: CE PCP |
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Capability Statements
Proforma of ability to provide defined level of care by residential services.
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Contributor: CE PCP |
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Care Planning Report
This report sets out the deliberations, activities and recommendations of the IE PCP Care Planning Working Group. The work of the Care Planning Working Group identified key system issues and potential solutions resulting in the generation of a set of recommendation to provide opportunities for capacity building that ensure sustainable reform. A number of the key activities undertaken by the Care Planning Working Group are reflected in the outcomes.
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Contributor: Inner East Primary Care Partnership |
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Carer Profiles
Two Carer Profiles are attached. 'Carer Information' was developed by Peter James Centre ACAS. 'Profile:Carer' was developed by the Western Metropolitan Region. Neither is an official SCTT at this stage. However, agencies routinely use either these or a variant (at their own discretion).
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Contributor: Inner East Primary Care Partnership |
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Catchment Profile at August 2006 for the Primary Care Partnership Plan (July 2006-June 2009)
This Appendix provides a brief profile of the demographics and health status of the catchment of the Inner East Primary Care Partnership (IE PCP). The IE PCP incorporates the municipalities of Boroondara, Manningham, Monash and Whitehorse which are located in the inner eastern region of metropolitan Melbourne.
The information is provided to assist in identifying and describing priority areas for the IE PCP Partnership Plan (2006-2009) and to inform decision-making for further planning initiatives. It has been updated from the information provided in the previous IE PCP Community Health Plan (2004-06). Fundamental to this plan is the desire of the PCP to continue to play a key role in helping to improve the overall health of the catchment population by focussing on Integrated Health Promotion, Service Co-ordination and Integrated Chronic Disease Management. |
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Contributor: Inner East Primary Care Partnership |
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Catchment Profile for the Primary Care Partnership Plan (November 2006–June 2009)
This Appendix provides a brief profile of the demographics and health status of the catchment of the Inner East Primary Care Partnership (IE PCP). The IE PCP incorporates the municipalities of Boroondara, Manningham, Monash and Whitehorse which are located in the inner eastern region of metropolitan Melbourne.
The information is provided to assist in identifying and describing priority areas for the IE PCP Partnership Plan (2006-2009) and to inform decision-making for further planning initiatives. It has been updated from the information provided in the previous IE PCP Community Health Plan (2004-06). |
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Contributor: Inner East Primary Care Partnership |
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Comparison of Health Promotion and Municipal Health Plan Priorities
This document compares the 04-06 IEPCP Health Priorities with relevant priorities from the Municipal Public Health Plans of Whitehorse, Manningham, Monash and Boroondara, the municipalities comprising the IEPCP catchment.
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Contributor: Inner East Primary Care Partnership |
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Consumer Information
Consumer information related to aged care facilities and transfer/admission to different levels of aged care.
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Contributor: CE PCP |
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Consumer Information
Consumer information related to aged care facilities and transfer/admission to different levels of aged care.
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Contributor: CE PCP |
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Consumer Information
Consumer information related to aged care facilities and transfer/admission to different levels of aged care.
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Contributor: CE PCP |
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Consumer Involvement in Member Agencies
The agency self assessment audit of consumer participation across the CE PCP catchment was undertaken for two reasons. Firstly, the audit provides a comprehensive picture of the nature and level of consumer participation already occurring within CE PCP agencies. From this we can draw attention to examples of ‘good practice’ that can serve as an illustration of what can be achieved. The second reason for the audit was to establish a starting point for ongoing work with member agencies in the development of consumer participation within their services.
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Contributor: Agency Self assessment Audit Report |
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Consumer Participation Model
Model for consumer participation in CE PCP projects
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Contributor: Partnerships Working Group |
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Consumer experiences of treatment for depression: pathways to recovery
This research was made possible by the partnership between Deakin University, the Inner East PCP and the Primary Mental Health Team (Eastern Health). The project was funded with a seeding grant from beyondblue, the national depression initiative. The Victorian Centre for Excellence in Depression and Related Disorders. The School of Health and Social Development, Deakin University provided additional funds.
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Contributor: Alexandra Gartrell and Helen Keleher |
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Consumer experiences of treatment for depression
This project involved Deakin University, The Central East PCP, Eastern Healths Primary Mental Health Team and other primary care providers. Funding was provided by Beyond Blue. The project aimed to study how people experienced mental health care in the Eastern Region specifically with a focus on 'shared care' and was concerned with how social determinants shaped their care. 42 consumers experiencing depression and anxiety were interviewed.
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Contributor: Alexandra Gartrell and Helen Kelleher |
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Culturally Inclusive Health in the East Registration Form
Registration Form
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Contributor: CEH |
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DHS - Privacy Kit for PCPs InfoSheet 1
DHS - Privacy Kit for PCPs InfoSheet 1
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Contributor: DHS |
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DHS - Privacy Kit for PCPs InfoSheet 10
DHS - Privacy Kit for PCPs InfoSheet 10
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Contributor: DHS |
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DHS - Privacy Kit for PCPs InfoSheet 2
DHS - Privacy Kit for PCPs InfoSheet 2
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Contributor: DHS |
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DHS - Privacy Kit for PCPs InfoSheet 3
DHS - Privacy Kit for PCPs InfoSheet 3
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Contributor: DHS |
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DHS - Privacy Kit for PCPs InfoSheet 4
DHS - Privacy Kit for PCPs InfoSheet 4
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Contributor: DHS |
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DHS - Privacy Kit for PCPs InfoSheet 5
DHS - Privacy Kit for PCPs InfoSheet 5
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DHS - Privacy Kit for PCPs InfoSheet 6
DHS - Privacy Kit for PCPs InfoSheet 6
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Contributor: DHS |
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DHS - Privacy Kit for PCPs InfoSheet 7
DHS - Privacy Kit for PCPs InfoSheet 7
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Contributor: DHS |
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DHS - Privacy Kit for PCPs InfoSheet 8
DHS - Privacy Kit for PCPs InfoSheet 8
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Contributor: DHS |
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DHS - Privacy Kit for PCPs InfoSheet 9
DHS - Privacy Kit for PCPs InfoSheet 9
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Contributor: DHS |
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DHS Privacy Kit for PCPs
Index page to Departments PC Privacy Kit.
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Contributor: DHS |
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DHS Privacy Resources
Follow this link to the DHS web page that contains a range of privacy resources agencies can use.
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Contributor: DHS |
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DIY Privacy Kit
3 PCPs in the Western Metro Region have jointly contributed to the development fo a Privacy Pack as part of the funded whole of region service coordination work.
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Contributor: Western Region Cross Alliance PCPs |
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Decision Charts
Chest Pain chart
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Contributor: CE PCP |
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Decision Charts
Confusion/Behaviour Change
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Contributor: CE PCP |
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Decision Charts
CVA (Stroke)/T.I.A. Sudden changes in conscious state
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Contributor: CE PCP |
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Decision Charts
Low Blood Sugar
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Contributor: CE PCP |
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Diabetes Australia
This website provides information about Diabetes Australia as an organisation, recent media releases, information about NDSS and information about grants and publications. Of particular interest are the National Evidence Based Guidelines for Type 2 Diabetes Mellitus.
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Contributor: IEPCP |
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Diabetes Australia - Victoria
This website provides information for consumers, carers, the community and health professionals. It also includes a list of interesting reading on other sites in the Recommended Reading section, as well as a link to the Diabetes Epidemic site referred to during the Improving the Journey workshop (Aug 2007).
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Contributor: IEPCP |
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Dietitians Association of Australia
Information for members including competency standards, clinical guidelines (including evidence based guidelines for clinical management of type 2 diabetes updated 2006), continuing professional development opportunities. Also provides educational information for consumers.
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Contributor: Inner East Primary Care Partnership |
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Documentation
Aged Care Residential Facility GP Registration Form
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Contributor: CE PCP |
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Documentation
Consumer Information Template.
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Contributor: CE PCP |
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Documentation
Functional Screen Template.
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Contributor: CE PCP |
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Documentation
Health Behaviours Profile.
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Contributor: CE PCP |
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Documentation
Health Conditions Profile.
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Contributor: CE PCP |
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Documentation
Living Arrangements Profile.
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Contributor: CE PCP |
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Documentation
Psychosocial Profile.
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Contributor: CE PCP |
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Documentation
Referral Fax Cover Sheets.
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Contributor: CE PCP |
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Documentation
Service Coordination Plan.
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Contributor: CE PCP |
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Documentation
Service Coordination Tool Templates.
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Contributor: CE PCP |
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Documentation
Summary and Referral Information.
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Contributor: CE PCP |
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Documentation
Transfer Form for Aged Care Residential to Acute Sectors
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Contributor: CE PCP |
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E-SCS workshop
A workshop will be held on Tuesday 22 April with the main aims of:
- reporting back on the survey conducted in 2007 by Ocean Informatics; - considering how the recommendations in the Ocean Informatics report might be implemented; - getting an understanding of how the various IT initiatives (such as Trakcare, Healthsmart etc.) fit together; - getting an understanding of future directions for E-SCS. Click on the title for a flyer containing venue details and RSVP requirements. |
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Contributor: IEPCP |
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E-referral Resources
See in particular the Privacy Documents section for aids to use when obtaining consent and setting Information Access Levels.
You will also find instructions to help you use the test system, drawings for OTs to use when specifying fixtures and fittings, a template to help in writing agency-specific e-referral policies and procedures, MEPACs documents and other helpful information. |
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Contributor: Inner East Primary Care Partnership |
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EIiCD Program Leaders Network Mini-Conference
Presentations and supporting documents from the EIiCD Program Leaders Network Mini-conference (November 2007) can be accessed here.
The EIiCD Program Leaders Network is a network of Community Health Service (CHS) staff in roles to support the planning and implementation of the EIiCD initiatives. In November 2007, this network, facilitated by the Inner East Primary Care Partnership’s ICDM Program Manager, included representatives from ten (10) of the 18 EIiCD programs statewide. |
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Contributor: IEPCP |
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EMR Care Planning/Care Coordination Initiative (CPCCI)
Wednesday 28 November was a significant day for the EMR Care Planning/Care Coordination Initiative (CPCCI) as the second Steering Committee meeting was held in Box Hill Town Hall Hub. Over fifty people form the Inner and Outer PCPs attended and the program was very full and provoked a lot of interest. The attached minutes give a good idea of what transpired and the attached presentations give a clear idea of material on the agenda.
It was decided at the Steering Committee meeting to hold an intensive working party to put together an Eastern Metropolitan Region view of what revisions should be made to the Service Coordination Plan. This met on Tuesday 4 December and the outcome of that meeting will be distributed shortly to the CPCCI Consultative Group. Thanks to all those who contributed to the initiative. It is a difficult task but we do seem to be making good progress and will keep you posted throught the Consultative Group on what will be happening in 2008. |
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Contributor: Inner East Primary Care Partnership |
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Evidence-based health promotion: Falls Prevention
Reference: Department of Human Services. (2001). Evidence-based health promotion: Resources for planning - No. 3 Falls Prevention. Public Health Division, Melbourne.
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Contributor: CEPCP |
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Evidence-based health promotion: Falls Prevention - summary
Summary of the DHS document: Evidence-based health promotion: No. 3 Falls Prevention which highlights best practice in falls prevention programs
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Contributor: CE PCP |
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Executive Summary Well Families
Phase One - Action Research of the Central East Well Families Project. Recommendations will form Phase Two.
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Contributor: Womens Health East & Monashlink |
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Executive Summary Well Families Project
The executive summary of the Well Families project, being undertaken by Womens Health East as a member of the Central East Primary Care Partnership.
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Contributor: Womens Health East |
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Exercise, strength & balance activities in Manningham - Feb 2003
Details of exercise, strength building and Tai Chi courses being held throughout the Manningham local govt. area as at February 2003.
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Contributor: Pat Jarvis, Manningham CHS |
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Facts on fall injuries for seniors: exercise your independence
A brochure for older people (65 years & over) detailing the problem of falls, risk factors for falling and ways to reduce the risks. Multiple copies of the brochure are availalbe free of charge for distribution to older people. There is space for a sticker with local contact details. Brochures may be ordered by contacting MUARC (VISAR): ph: 9905 1805, email: visar.enquire@general.monash.edu.au or by clicking on the title above.
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Contributor: CE PCP |
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Fall Injury Prevention Resource Kit - Facts on falls among seniors
A kit to provide health and care professionals with current technical information on the evidence base for best practice in the prevention of falls and fall-related injuries in older people as well as access to resources.
The kit contains the following fact sheets: 1. How serious is the problem? 2. What are the risk factors? 3. What can be done? Summary of research evidence 4. Exercise programs: research evidence base 5. Individual falls risk assessment and abatement: research evidence base 6. Home & public place risk assessment and reduction: research evidence base 7. Education and training: research evidence base. The kit can be downloaded from the Monash University Accident Research Centre (MUARC) website (click on the title above) and is intended to be updated yearly. |
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Contributor: CE PCP |
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Falls Prevention Program contact list
Contact details of members of the Falls Prevention Project Advisory Group and others on the project mailing list
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Contributor: Carmen Lee |
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Flowcharts - Transfer/Admission
Residential admission chart and Residential to Acute Transfer
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Contributor: CE PCP |
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Flowcharts - Transfer/Admission
Residential admission chart and Residential to Acute Transfer
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Contributor: CE PCP |